CLIENT CARE
We're here to support you at every turn.
CLIENT RELATIONSHIP CENTRE
Our dedicated team of Land Rover specialists are ready to provide personalised assistance whenever you need it (see contact details above).
For immediate assistance or inquiries, please contact us:
Tel: +971 4 309 8901 (International)
Email: crcmena@landrover.com
Opening Hours:
Monday to Thursday: 9:00 AM to 6:00 PM
Friday: 9:00 AM to 1:00 PM
(UAE time, excluding public holidays)
LAND ROVER CARE APP
FAQ
Explore our comprehensive FAQ section for immediate answers to common inquiries.
ROADSIDE ASSISTANCE CARE
Enjoy complete peace of mind with a luxury care service crafted for Range Rover. Whether you face a flat tyre, breakdown, accident or flat battery, our expert 24/7 support is just a phone call away, no matter where the journey takes you.
ROADSIDE ASSISTANCE CARE BENEFITS
Exclusive 5-Year/150,000 km Complimentary Coverage
From the moment you drive away in your new Range Rover, you're protected by our comprehensive Roadside Assistance Care program for five full years or 150,000 km, whichever comes first.
This exclusive benefit is our way of welcoming you to the Land Rover family and ensuring your ownership experience is nothing short of exceptional. Available 24/7.
ACCIDENT REPAIR AND SPECIALIST BODY SHOP SUPPORT
Range Rover embodies refined luxury - and maintaining that standard requires expert care. Our network of authorised body shops are staffed by master technicians trained to the highest manufacturer standards. Using state-of-the-art diagnostic technology, they restore everything from the most subtle imperfections to significant structural repairs - ensuring your vehicle is returned to its original distinction, with full warranty protection preserved.
SERVICING, MAINTENANCE AND WARRANTY
SERVICING AND SERVICE PLANS
To ensure your Range Rover continues to deliver exceptional performance, it requires scheduled servicing every 13,000 km or 12 months, whichever comes first. Our comprehensive 5-year Service Plan includes all routine maintenance with transparent, fixed pricing. Each visit also features an Electronic Vehicle Health Check, complete with visual documentation, providing peace of mind in maintaining your Rangr Rover's standard of excellence.
REQUEST A SERVICE
Maintain your Range Rover’s peak performance with our flexible servicing options. Booking is effortless, whether through our intuitive online platform or the convenient Land Rover Care App. Both offer a complimentary vehicle health check and the freedom to choose your preferred date, time and mobility solution, ensuring a seamless and sophisticated service experience.
ONLINE SERVICE HISTORY
Instantly access your full service history with a single touch - for Range Rover vehicles manufactured from July 2013 onwards.
MAINTENANCE EXCELLENCE
WARRANTY & EXTENDED WARRANTY
ELECTRONIC VEHICLE HEALTH CHECK
MOBILITY SOLUTIONS
Mobility Promise
Your time is valuable, and we’re here to make sure it’s never compromised. Our premium mobility solutions are designed to keep your schedule uninterrupted while your Range Rover receives expert care. Each option is crafted to deliver seamless convenience and the elevated experience you expect from Land Rover:
• While-You-Wait Experience - Enjoy a refined moment of calm in our thoughtfully designed owner lounges, where comfort and productivity come together while your vehicle is serviced.
• Chauffeur Service - Travel in effortless luxury with our professional chauffeurs, transporting you in a dedicated Range Rover vehicle.
• Executive Taxi Service - Receive complimentary premium transportation to your destination of choice, ensuring your day continues without pause.
• Collection & Re-delivery - Have your Range Rover picked up from your location and returned once servicing is complete. Please note, this service may incur Retailer charges.
• Courtesy Vehicles - Continue your journey in style with a meticulously maintained Range Rover courtesy vehicle. Availability is based on vehicle repair type and scheduling.
• Mobile Service - In select markets, our Mobile Care units deliver Land Rover expertise directly to your doorstep, providing convenience without compromise.
EXCLUSIVE BENEFITS FOR RANGE ROVER AND SV OWNERS IN GCC
Seamless Service Experience.
Our complimentary Collection & Delivery Service is exclusively available for Range Rover and SV owners in the GCC countries (UAE, KSA, Oman, Qatar, Bahrain, Kuwait). This bespoke service ensures your vehicle is picked up from your preferred location, expertly serviced at our state-of-the-art facilities and seamlessly returned to you—all on your schedule. Available for all scheduled maintenance visits within 5 years or 65,000 kilometres (whichever comes first) for vehicles purchased from April 1, 2024, this service reflects our commitment to providing an ownership experience that matches the luxury and excellence of your Range Rover.
MOBILE CARE: EXPERT SERVICE AT YOUR LOCATION
Experience the height of convenience with Land Rover Mobile Care – a bespoke service that brings the expertise of our workshop directly to your chosen location. Our branded mobile units are fully equipped with cutting-edge diagnostic tools and staffed by master technicians, ready to perform tyre changes, battery services, software updates and select minor repairs - all without disrupting your schedule.
Each appointment is completed with the same meticulous quality checks you’d expect from our state-of-the-art service centres, ensuring your Range Rover performs at its peak.
Available across the UAE, Kuwait, Qatar, Saudi Arabia, Iraq and Egypt. Scheduling is seamless through your local Range Rover retailer.
ACCESSORIES
CONNECTED CARE
INFOTAINMENT AND SOFTWARE UPDATES
Remote Vehicle Control App
Remote Vehicle Health Monitoring
With Range Rover’s advanced remote diagnostic technology, peace of mind comes naturally. With your permission, we discreetly monitor your vehicle’s health through seamless over-the-air diagnostics, designed to identify potential concerns before they arise.
This intelligent system enables our retailers to provide timely, bespoke support, precisely aligned with your schedule. By combining proactive care with intuitive technology, we elevate traditional vehicle maintenance into a quietly seamless experience.
ELECTRIC VEHICLE OWNERSHIP
Owners Library
* The 5-year Warranty, Servicing and Roadside Assistance are subject to market-specific variations and local legislation. Coverage details, terms and conditions may differ across territories within the MENA region. Please consult your authorised Land Rover Retailer for precise information regarding coverage applicable to your specific vehicle and location.
1 Available to download via the Apple App Store or Google Play for most Android and Apple iOS smartphones. Land Rover Remote App requires network connectivity, a compatible smartphone, an InControl account and a Remote subscription. To continue using the relevant feature after its initial subscription period, you will need to renew your subscription and pay the applicable renewal charges.
2Pivi, Pivi Pro and InControl features, options, third-party services and their availability remain market dependent – check with your Land Rover Retailer for local market availability and full terms. Certain features require an appropriate SIM with a suitable data contract which will require further subscription after the initial term advised by your Retailer. Mobile network connectivity cannot be guaranteed in all locations. Information and images displayed in relation to the InControl technology, including screens or sequences, are subject to software updates, version control and other system/visual changes depending on options selected. Full terms and conditions can be found here